Online auctions may take place virtually, but the auction inventory still needs a physical place to be stored, photographed and prepped for pickup. Since consignors are usually in the middle of some major life-change (moving, a change in family, etc), pick-up locations/properties are often vacant or lightly monitored. As a result, would-be thieves might target these homes and locations.
In this post, we’ll share practical, effective strategies to help online auctioneers safeguard consignor assets, protect properties during the auction period.
Any unoccupied home can become the target of a break-in, but spotting vulnerabilities can mitigate the potential for problems. Evaluate entry points, test locks and windows—check visibility from the street. Before leaving inventory in a consignor’s unoccupied home, evaluate the neighborhood and pay attention to the area. If you can’t remove the inventory completely, recommend security updates to the consignor.
It bears noting that sellers should always lock the doors and pull the shades/blinds (if there are any) before leaving an unoccupied home or location.
Sellers should consider removing high value inventory from the pickup location after signing a contract with their consignor.
For example, placing high value smalls (jewelry, coins, silverware, high value collectibles, art, etc) in a safety deposit box until pickup ensures item safety.
With that being said, property is not always removable. Sometimes the item is too large, sometimes the consignor will not agree to have their items removed before funds are secured. If that’s the case, sellers should find a secure room in the home and place high value items in that space -- not easily viewable through windows or doors from the outside. Use padlocks for additional security. If the consignor has a safe onsite, that is always preferable.
Use portable, motion-activated security cameras (like Arlo or Ring) inside and outside the home. Before you do this, make sure the consignor is aware and gives permission for the use of the cameras and their locations on the property.
Make sure you have a contract that clarifies responsibility for loss or damage. Verify your business liability insurance covers off-site and in-home storage for high-value inventory.
May 19, 2025 Updated 04:05 PM
Juli is the customer success guru at AuctionNinja, specializing in helping sellers achieve maximum success on the platform. With a background in the estates and acquisitions department at AuctionNinja's parent company, BRG, Juli possesses a deep understanding of the challenges and dynamics of the auctioneering and estate selling industry. Her expertise makes her the go-to person for sellers navigating the ever-changing marketplace. Juli holds a Bachelor of Arts degree in English.
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