I have won lots in 2 different auctions with DTS. I have had a great experience both times. This most recent auction, I won a fine art painting, a piece of luxury China, and a crystal sculpture. Neil didn't hesitate at all when it came to shipping. There was no talk of the items being too fragile and having to go to a UPS Store that would charge so much money, you might as well go buy the item new at full retail price. Not only did DTS ship my items, they required nothing of me. They packaged my items, and purchased a shipping label using my CC on file. Then sent me a picture of the shipping label affixed to my package. So refreshing to do business with great people! Neil @ DTS is one of the good guys, and has great items to bid on as well! Full stars!