We are a jewelry company focusing of custom engagement rings, custom rings, and unique pieces. While our focus is expertly crafted jewelry, we design our pieces to be unique, durable and attractive. We also sell a variety of high end watches and accessories. We treat our customers with the honesty and respect they deserve and want clients to feel the same pride when wearing the pieces from our store that we do in making them! Please visit our website at houseofjewelsny.com to contact us!
Based on 52 reviews
New York
Verified Bidder
Very beautiful pieces.
So happy with my purchase.
My favorite is the leaf diamond bracelet. Very pretty.
Thank you!
Rhode Island
Verified Bidder
Purchased a necklace on March 2nd and it is now April 14th and I have yet to hear from them or receive the necklace - no response to numerous emails, calls and texts. I looked on the seller page for the auction that the necklace was part of and the auction has been removed from the site as if it didn't happen. I have contacted Auction Ninja and hope they can assist me in either receiving the necklace or a refund. If not, I'll have to go to NY State AG to report it and really don't want to do that. Fingers crossed.
Connecticut
Verified Bidder
Auction completed March 2 - to date (March 20) my 2 rings purchased have not been sent - no responses to calls - texts - emails - buyers be aware...
Connecticut
Verified Bidder
Auction completed March 2 - to date (March 20) my 2 rings purchased have not been sent - no responses to calls - texts - emails - buyers be aware...
New York
Verified Bidder
I "won" an item on March 2nd, it is March 12th now and have not received it. I call and email House of Jewels with no response.
**Update March 20th** Seller finally picked up my phone call on March 14th and shipped the item a couple of days after.
New York
Verified Bidder
Love the item
New York
Verified Bidder
The seller got back to me and everything is sorted out!
New York
Verified Bidder
VERY HAPPY WITH MY NECKLACE AND RING.. THEY ARE BEAUTIFUL AND MY DAUGHTER LOVES THEM.. THANKS AGAIN.. LOVELY EXPIRIENCE
New York
Verified Bidder
VERY HAPPY WITH BOTH RINGS.. LOVE THEM.. GREAT EXPERIENCE.. RINGS LOOK EVEN BETTER THAN THE PICTURES... THANK YOU VERY MUCH.. LOOKING FORWARD TO NEXT AUCTION
New York
Verified Bidder
Smooth auction again. Lovely necklace, Item is as described. Very happy with everything. Thank you, looking forward to next auction !
Have a question about our services? Want to see if your particular project is one we can help with? We'd love to hear from you! To get a free quote, or if you have questions or special requests, contact us:
sales@houseofjewelsny.com
(516) 672-4780
Getting in contact with us is now easier than ever! Just fill out the appropriate fields below and we'll get back to you as soon as possible!
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1. USE OF SITE
You may use the Site only in accordance with and subject to these Terms of Use. Once you complete and submit your registration you have opted-in to receive email communication from us and in order to remain a member of this Site, you must agree to receive email from us.
You must also authorize House of Jewels NY to charge the credit or debit card you have entered on this site for the hammer price of an item which you were the high bidder plus the buyer's premium and all applicable sales tax. Your card will be charged within 24 hours of auction end. Failure to keep valid credit card information on file will result in your use of the site being terminated.
To initiate your ability to bid with House of Jewels NY, an initial $1.00 pre-authorization transaction will appear on your statement. This pending transaction will not settle and will drop off after 5 -7 business days.
You certify that you are an authorized user of this credit card and that you will not dispute the purchase payments with your credit card company provided the transactions correspond to the terms indicated in this authorization outline.
2. MEMBERSHIP ELIGIBILITY
The Site is available to members who are 18 years and older and who have not been suspended or removed by House of Jewels NY for any reason. By becoming a member you represent that you are of legal age. As a member, you agree to provide true accurate, current and complete information about yourself as prompted by the Site’s registration forms. In addition, as a member, you agree and acknowledge that you will maintain valid credit card info within your membership profile so long as you maintain an account with House of Jewels NY.
3. BUYER’S CONTRACT
Bids placed on the House of Jewels NYwebsite are a binding contract and you are responsible for paying all amounts due to House of Jewels NY including sale price, buyer's premium and all applicable taxes. Please do not bid if you are unable to pay and take possession of the items in the specified time periods for each auction, sale or event. All sales are final. No returns, credits or exchanges.
4. BUYER’S PREMIUM
A buyer’s premium of 18% will be added to the final price in all auctions and will be charged along with the hammer prices and applicable sales tax to the credit or debit card you have on file with House of Jewels NY within 24 hours of the auction end.
5. RETENTION OF CREDIT CARD INFORMATION
By providing your credit card information to House of Jewels NY, you authorize House of Jewels NY to charge your credit card for the purchase amount of any successful bid plus the buyer's premium and any applicable taxes.
Your card will be charged within 24 hours of auction end. Failure to keep valid credit card information on file will result in your use of the site being terminated.
To initiate your ability to bid with House of Jewels NY, an initial $1.00 pre-authorization transaction will appear on your statement. This pending transaction will not settle and will drop off after 5 -7 business days.
You certify that you are an authorized user of this credit card and that you will not dispute the purchase payments with your credit card company provided the transactions correspond to the terms indicated in this authorization outline.
LuxeSwap does not store your credit card information for security purposes. It is held by a reputable third party processor, Stripe.com
6. PICK-UP / SHIPPING
Successful buyers must pick up their items at the designated sale location within the assigned time frame as stated in the sale details page.
If after winning an item you determine you are unable to pick up your items during the scheduled removal times and dates, you must contact House of Jewels NY within 24 hours prior of the pick-up date and we will determine if alternate arrangements can be made. These arrangements will be at the sole discretion of House of Jewels NYand will be subject to transport, labor and/or storage fees.
House of Jewels NY ships worldwide at the buyers expense of shipping. If you cannot pick your item up or if it is a ship-only auction, you must contact us within 24 hours of the hammer so we can send you a PayPal invoice for the additional shipping cost. Shipping is with USPS Priority Mail within the USA and USPS Express Mail outside the USA. Any applicable customs or import duties that may apply are the recipients sole responsibility. House of Jewels NY is not responsible for lost/missing packages once they leave our premises. Items can only be shipped to the address provided on the payment.
7. FORFEITURE OF ITEMS
Any items not paid and / or not picked up during the specified pick up time in accordance with the Site’s Terms & Conditions will be forfeited by you. House of Jewels NY at its sole discretion will re-offer the items or donate them to a charity of House of Jewels NY’s choosing. House of Jewels NY reserves the right to report your account to collections for the combined total of the original invoice amount and any moving or disposal charges. Your membership with House of Jewels NY will be revoked unless past due invoices and any additional charges are paid in full.
8. PROHIBITED USE
You agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adept, edit or create derivative works from content or materials on the Site. Use of the content and materials for any purpose not expressly permitted in these Terms of Use is prohibited. You may not decompile, reverse engineer, disassemble, or otherwise reduce the Site to a human-perceivable form, except and only to the extent that such activity is expressly permitted by applicable law, and in that case, only if you notify us in writing in advance . You may not copy, frame-set, enclose or otherwise distribute any part of the Site.
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