I show up to pick up the item & am told, after waiting 5-10 minutes, ooops, we double listed it &, well, the other purchaser came already. We will give you a refund. I drove 30 minutes to pick these 2 lamps up & then had to drive home through Hampton to NYC traffic. I'd also brought my 12 yo daughter with me, for whom the lamps were intended. I say to the gentleman I was dealing with that " I drove 30 minutes here so you're going to pay for my gas," because I was frustrated & tired after working an overnight shift & cut short my sleep for this now-wasted trip. His reply to me was breathtaking, "you don't have to be nasty." He disappears as I hold my tongue, & returns with $40 in cash, the items with tax were under $35. Gee, thanks. He also suggested that I go to his wife's consignment shop in Riverhead, & she will make good on this, she's been working really hard & I'm sorry. Thanks but no thanks. Then, as I'm driving home, his wife calls me & offers to refund my money on my credit card in addition to the $40 cash her husband gave me. She was the only bright spot in an otherwise unpleasant & completely avoidable experience. I told her to keep her money & that her husband had made me whole. He hadn't but that's besides the point, isn't it? Telling a woman, whom you've inconvenienced & made spend unnecessary money & waste time, not to be nasty says it all. I have participated in dozens of auctions & have never had an experience like this. I will vote with my feet & spend my money/time elsewhere.