Ceconi Designs and Resale

Couture Jewelry Design, Antique Resales and Rehoming Services, Estate Liquidation Services, Downsizing & Minimizing Services.

CECONI Designs & Resale FAQ'S Can I withdraw a bid on auction Bidders cannot remove their own bids Why does Auction Ninja Require Credit Card Verification & Validation? In order to keep AuctionNinja uncomplicated for sellers and bidders, the only method of payment accepted is credit card via auto-debit at the close of the auction. This makes it easy for bidders to simply show-up at the designated location and pick-up their items. I won an item in an auction, what now? Within two hours of the close of the entire auction your credit card on file will be charged for the entire amount due (hammer price + sales tax + buyers premium). The charges are not processed until the entire auction closes. You will also receive a winning bidder email which will list your invoice (what item(s) you won, the hammer price, sales tax, and buyers premium) and all necessary pick-up instructions. Note the pick-up instructions are also always viewable on the auction landing page. Any questions about the auction results and/or pick-up instructions should be directed to the individual vendor/seller (details for the seller may be found on the auction landing page). I won some items, where do I pick them up? The individual auction vendor will feature pick-up details on the landing page for each of their auctions Sometimes, in the case of a residential estate location, the actual address will be included in the winning email (not included on the landing page) which is sent to the email address on file with your account. Please be sure to read the auction terms for each auction before bidding, too, to make sure that you are available to pick-up your items during the designated dates/times. Most often there are no other pick-up options available and requests for alternative pick-up options are at the sole discretion of the individual auction vendor. I am the winning bidder and now realize that I don’t want my items. That’s ok, right? In short, no. No, it’s not ok. When you bid on any items in an auction, it’s a legally binding agreement to purchase the item(s) if you are the winning bidder. Once the auction closes, if you’re the high bidder, per the terms of use / bidder agreement, you are obligated to follow-through on your purchase. Auctions do not work like retail stores where you can return an item if you have “buyers remorse.” So you must be sure that you are able to uphold your end of the agreement before placing your bid(s). You must do your own "due-diligence" in researching the items you plan to bid on -- before bidding -- per the terms of bidding. Items are sold "AS-IS, WHERE-IS," meaning there are no guarantees, warrantees, etc. Reneging on your agreement as the winning bidder in any auction will result in the permanent revocation of your bidding privileges on the AuctionNinja platform. My max bid was the same as the winning bid (tie bid), yet someone else won it. Why? In the case of a tie bid, the hammer will always fall to the first bidder. For example, the current bid is $50 (placed by someone else). What you don't know is that their max bid (which is masked from other bidders) is $200. You join the bidding and and place a maximum bid of $200 and are immediately outbid in favor of the other bidder. Even though two people have the same max bid, only one person can win the lot. That is automatically determined by bidding order -- the person who placed that maximum bid first. Why was I outbid by an amount less than the next minimum increment? Occasionally our bidders are outbid by an amount lower than the minimum bid increment (see bid increments in our Terms & Conditions). All bidders may place their max bid at anytime. As a result, you may be outbid by what seems to be an incorrect increment. The AuctionNinja system will not default to strict increments like a traditional auction if an "odd" maximum bid was left prior to meeting the bid price which would engage the next bid increment. For example, let's say you place your maximum bid of $100 on a painting but another buyer wins the lot for $101. As stated in the bidding increments, you know the next bid should have been $105, not $101. The system will accept the $101 bid because that max bid of $101 was placed before the auction got to that next increment level. Here's how: It's 4 p.m. on closing day and the painting is currently at $15. At 5:10 p.m. you place a maximum bid of $100. There are a few bidders at play and so by the time 5:45 comes around, the current bid is at $78 with you as the highest bidder. At 7:05 p.m. a new bidder joins in and places his maximum bid of $101. Since this new bidder's bid of $101 is above the minimum increment at the time she placed the bid, it is accepted by the system. Since there were no additional bids placed before the countdown clock ran out, the $101 bidder wins the lot because it is higher than your $100. I won an item, picked it up and now what a return. Is that possible? No. All Sales are final. All items are accepted as is at the end of each items closing. I missed my pick up date. Can I pick up the following day? No. Ceconi Designs and Resale donates all items deemed abandoned 8 hours after the Closing of the scheduled pickup time. All abandoned items are picked up by the Paralyzed Veterans Association as a charitable donation in the name of the buyer.