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Terms & Conditions
PAYMENT: As per our terms of service, your total invoice will be auto-debited from the credit card you have on file with Auction Ninja's credit card processor. This charge includes the hammer prices, buyer’s premiums and all applicable sales tax for the items you won.
SALES TAX & TAX EXEMPT ("RESALE") CERTIFICATES: All sales are subject to appropriate sales tax laws. Tax exempt buyers must submit their resale certificate to AuctionNinja directly through your membership profile for approval by Auction Ninja. All resale certificates must be on file PRIOR to the close of the auction for the bidder not to be charged the applicable sales tax. If you have any questions, please direct them to Auction Ninja's support line.
PICK UP: Pick up will be held during a designated time and at a designated address. For privacy reasons, the address will be shared with auction winners after the close of the auction. All auction items must be picked up during the designated window, or the bidder will forfeit the items and refunds will not be made.
WE CANNOT MOVE OR STORE YOUR ITEMS
Items must be picked up at the scheduled pick up times or they will be considered abandoned without refund and your account and bidding privileges will be cancelled.
You are responsible for bringing your own packing and moving materials; as well as appropriate vehicles, tie downs and man power. We do not supply packing materials or tools. Labor may or may not be available to help you carry your items, so please plan accordingly.
We do our best to make pick up as fast and efficient as possible. You will be asked to sign a copy of your sale invoice after you inspect and accept your auction items.
Shipping is available at the discretion of Tuff Ventures for SMALL items that can safely and securely ship via USPS or Fedex. We are reasonable and willing to work with you, but require that you contact us BEFORE an auction pick up to make arrangements. Please identify the Auction, Auction Lot Number and your address. We will provide you a shipping quote and options for payment. Please reach out with any questions.