We believe integrity is key to collecting. UNLIKE OTHER SELLERS, Queen City Cards works very hard to describe each card and post enough photos so that you get a good idea of the condition of each card, especially vintage. We show less pics of current modern cards because if there's any issue, we will describe it. But our vintage selection, descriptions and photos are what sets us apart, shows integrity, and puts you, the collector, first.
Describing condition of cards, especially vintage, is not easy. We all have to be on the same page. So, how do I do it?
I typically use the PSA scale to describe cards. You can find the scale here.
I recently had a buyer say to me that the older cards were in pretty rough shape, and I described those specific cards as "Good" in the auction, What "Good" means to me might mean something different to someone else. The scale above will help.
For example, "Good" means it might grade a 2. that means the card39;s corners have accelerated rounding and surface wear is starting to appear obvious. There might be scratches, scuffs, some light stains, chipping and even several creases. Centering could be as poor as 90/10 on both the front and back.
Here are the cards I rated "Good"
See what I mean? I think "Good" is a pretty fair grade for those three cards. Saying a card is in "rough" shape doesn't mean anything to me. Because a rough card can still be a good card. In fact, most good cards probably do look a little rough. There are only stages "fair" and "poor" left.
I hope the PSA scale helps understand what my descriptions means. Of course, if you ever have a concern, talk to me first.
With that said, absolutely no returns unless unusual circumstances. Having a return policy on cards is really uncommon and unfair to the seller when he/she fairly describes the card. However, if I deem a card mint and you get it with a crease or a chip or a big scratch, then we can work something out. I just want you to be happy.
We do ship at your expense.
Payment is due within 24 hours of invoice and there are decline fees added to accounts unpaid after 24 hours, which is what we get charged by the processor for credit declines.
Pick ups are allowed but Covid restrictions must be followed: all bidders must be masked and practice social distancing of six-feet. You can schedule your pick ups after hours beginning 7pm-10 pm EST or 7AM-9AM est. Your items will be left on porch with security cameras to pick up safely.
Tax must be added to all orders. NYS has an 8.75% sales tax rate.
note on shipping:
We are not a huge auction house nor are we a large company with dozens or even hundreds of employees. So, please, keep that in mind when you order that after an auciton ends it can take UP TO 5 BUSINESS DAYS FOR orders to get mailed out. That means we have auctions every Thursdays, so it could be as long as next auction night, the following Thursday, before orders are shipped for the previous auction.
SHIPPING ONLY. I SHIP EVERYTHING UNLESS LOCAL AND I HAVE A FEW LOCAL CUSTOMERS. YOU WILL SEE A SHIPPING CHARGE TYPICALLY THE NIGHT THE AUCTION ENDS. MY SHIPPING SEEMS TO BE LOWER THAN ANYONE ELSE SELLING HERE. I TRY TO BE FAIR. FIRST CLASS TYPICALLY RUNS BETWEEN $5-$10 DEPENDING ON WEIGHT AND INSURANCE. PRIORITY USUALLY RUNS $9-$24 DEPENDING ON WEIGHT AND INSURANCE AND SIZE OF BOX IF ONE IS USED. AVERAGE SHIPPING CHARGE SEEMS TO BE $6. I INSURE ALL PACKAGES WITH PRIVATE INSURANCE, NOT USPS.
PLEASE READ: I SHIP THROUGH XPS SHIPPING AND DO NOT USE AUCTION NINJA'S SHIPPING PLATFORM. AS A RESULT, TRACKING NUMBERS ARE NOT AUTOMATICALLY SENT TO WINNING BIDDERS. IF YOU WANT YOUR TRACKING NUMBER, YOU NEED TO EMAIL QUEENCITYCARDS716@GMAIL.COM TO REQUEST IT. ALL PACKAGES VALUED $50 OR MORE ARE FULLY INSURED. TRACKING PROVIDES PROOF OF DELIVERY. IF THE TRACKING NUMBER SHOWS PACKAGE IS DELIVERED, AND YOU CLAIM YOU DID NOT RECEIVE THE PACKAGE, THERE IS NOTHING QUEEN CITY CARDS CAN DO ABOUT THAT AND AN INSURANCE CLAIM CANNOT BE MADE BECAUSE THE PACKAGE SHOWS DELIVERED. THIS MAY SEEM COMMON SENSE, BUT I WANT TO BE TRANSPARENT. IF TRACKING SHOWS THE PACKAGE IS LOST, THEN I EITHER REFUND YOU OR MAKE THE INSURANCE CLAIM. REFUNDS ARE USUALLY MADE ONCE THE INSURANCE CLAIM IS ACCEPTED, DEPENDING ON THE AMOUNT, I MAY REFUND IMMEDIATELY. IN ALL MY YEARS OF DOING THIS, ONE PACKAGE HAS BEEN LOST AND THE PERSON WAS REFUNDED. ONE PACKAGE OUT OF THOUSANDS.
**** DUE TO SEVERAL CASES OF CREDIT CARD FRAUD, ANY LARGE DOLLAR PURCHASES FOR FIRST-TIME BIDDERS MUST PROVIDE A TEXT PIC OR EMAIL PIC OF LICENSE TO VERIFY NAME AND ADDRESS BEFORE CARDS CAN SHIP********
**** PLEASE NOTE THAT GETTING YOUR WINNINGS PACKAGED AND OUT THE DOOR CAN TAKE UP TO 5-7 BUSINESS DAYS******. PLEASE KEEP THAT IN MIND BEFORE CONTACTING QUEEN CITY CARDS. I DO THIS ALL MYSELF, AND IT IS A LOT OF WORK TO GET IT RIGHT.
ALL PACKAGES ARE SHIPPED WITH TRACKING. ALL SALES FINAL. IF YOU NEED MORE PICTURES, JUST EMAIL US AT danielmtelvock@GMAIL.COM