Cup And Cloth LLC

Privacy Policy

Last Updated: June 23, 2025

At Cup & Cloth, we believe that you have a right to know about the information we collect from you. This Privacy Policy describes the types of information about you that Cup & Cloth collects, uses, and shares when you visit our websites, applications, or website features you use or access, as well as any mobile applications (each, an “Application” and together with the Sites and Applications, our “Services”) that link to or make this Privacy Policy available to you. By using our Services, you consent to the practices set forth in this Privacy Policy, which is incorporated into our Terms of Use.

This Privacy Policy has been designed to be reasonably accessible to people with disabilities.  If you experience any difficulties accessing the information in this Privacy Policy, please email us at cupandclothcafe@gmail.com.

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you (“Personal Information”). 

The categories of Personal Information we collect include Personal Identifiers, Financial Information, Communication Information, For more information on the categories of Personal Information we collect, review the “Categories of Information We Collect” section below. The purposes for collecting and using the above categories of Personal Information is described in the “Purposes for Collection and Use” section below.  We retain your information as indicated below.

The categories of personal information (together “Personal Information”) we have collect includes the following:

• Personal Identifiers – such as your name, email address, mobile phone number, account credentials, and your shipping and billing address
• Financial Information – such as your credit card information when completing an order
• Communication Information – such as when you reach out to us with questions or concerns, or when you voluntarily respond to our requests seeking your opinion and feedback

Return and Refund Policy

Last Updated: June 23, 2025

Except as otherwise stated, for those items shipped, you have 7 days after receiving your order to decide if you want to keep or return your items. Returned items will be credited back to you for the full amount of the purchase price in the original form of payment, less any applicable or shipping fees. A return shipping fee will be deducted from your refund amount.  Customer who pick up items purchased agree that by picking these items the up, they have visually inspected and approve of the product and purchase.  All pick up sales are final and no refunds will be offered for pick up purchases.

We want you to be satisfied with our Services. If you have concerns, please contact our cupandclothcafe@gmail.com.

Shipping Policy

Last Updated: June 23, 2025

You will be responsible for paying for your own shipping costs for purchasing and returning items.  Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Terms of Use

Last Updated: June 23, 2025

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING OUR SERVICES.

Cup & Cloth is an apparel resale marketplace, offering a convenient option for shopping and selling quality secondhand women’s clothing, shoes and accessories. The following Terms of Use constitute a legally binding agreement (the “Terms”) between you and Cup & Cloth  and its affiliates, as well as any other services owned or operated by Cup & Cloth, LLC , including but not limited to Cup & Cloth governing your use of our website(s), mobile applications, and other services or content available through the foregoing (collectively, the “Services”). You also agree to and accept our Seller Terms of Use and Privacy Policy, which describes how we use the information you provide Cup & Cloth. The Seller Terms and Privacy Policy are both incorporated into these Terms by reference. Please read these terms of use carefully. By creating an account, purchasing products, using the Services, or otherwise indicating your assent to these Terms, you agree to be bound by these Terms and you represent and warrant that (1) you have read, understand, and agree to be bound by these Terms, (2) you are of legal age to form a binding contract with us, and (3) you have the authority to enter into the Terms (on behalf of yourself or the entity that you represent) . If you do not wish to be bound by these Terms of Use, you may not access or use the Services or order or purchase any products.

These Terms govern how claims you and Cup & Cloth have against each other can be brought and will require you to submit claims you have against Cup & Cloth, LLC  to binding and final arbitration on an individual basis, not as a plaintiff or class member in any class, group or representative action or proceeding. If you do not agree to be bound by these Terms, you may not use or access the Services or purchase any of the offered products.

Changes

We may revise these Terms, our Privacy Policy, our policies, and/or the Services at any time. Your use of the Services following any change constitutes your agreement to follow and be bound to these Terms and Privacy Policy as revised. We will always post the most current version.   At our discretion, we may also notify you of certain changes by sending you an email to the email address associated with your account. You are responsible for providing us with your current email address, which you may do when you create an account, and you may update it by modifying the information when logged in to your account. Any changes or modifications to our Services and/or policies including but not limited to, Terms of Use, Privacy Policy, Seller Terms, will be effective upon posting of the revisions. Your continued use of the Services after the date of any such changes or modifications will indicate your acknowledgment of such changes and agreement to be bound by the terms and conditions. Please regularly check Terms of Use to view the then-current Terms.