Quick "Need to Knows" Before You Bid
1. Auction items can be picked up at our gallery in Oakville, CT, Monday–Friday, 10:00am–3:00pm. By Appointment Only. We do not have open gallery hours. If you arrive without an appointment, staff may not be present, and you may need to return at a later time.
2. All items must be picked up within 14 days of the auction’s close. Items left beyond this period will be considered abandoned and resold without notice or refund.
3. We do not provide in-house shipping. Shipping is available through third-party shippers only. (See more info below)
4. It is the buyer’s responsibility to read and understand all terms & conditions before placing bids.
Picking Up Your Purchases
All pickups take place at 28 Main Street, Oakville, CT 06779. Pickups are by appointment only and must be scheduled Monday–Friday, 10:00am–3:00pm. Winning bidders will receive a scheduling link via email after the auction closes.
Bidders are expected to read the full pickup terms before bidding. Buyers are responsible for bringing all necessary materials and help to safely remove their purchases. No packing materials, tools, or loading assistance will be provided.
It is the buyer’s sole responsibility to ensure they can pick up their items within the allotted window. Failure to do so is considered abandonment. No refunds will be issued, and no additional notice will be given. Abandoned items will be resold or disposed of.
Terms of Pickup
Removal is at the buyer’s sole expense and risk. If no shipping arrangements are made, buyers must retrieve items during the pickup window. Items not picked up will be considered forfeited. No refunds or credits will be issued under any circumstances.
Buyers must bring proper packing supplies, tools, and moving help. If our staff deems you unprepared to safely move an item, you will be asked to stop until appropriate arrangements are made. Items not removed within the pickup window will be forfeited.
If any damage is caused to the premises during pickup, the buyer will be held financially responsible.
Shipping
We do
not offer in-house shipping. Third-party shipping options are available for eligible items. Visit
www.eastwingestates.com/shipping for a full list of approved shippers.
Payment
Invoices must be paid in full within 5 days of auction close. Invoices over $5,000 must be paid via bank wire, Zelle, Venmo, or cash. For invoices over $15,000, payment must be made by bank wire or cash only. Contact us for wire instructions.
Credit card payments over the phone require the billing address to match the registered account exactly. Purchases of gold or silver over $300 must be paid via bank wire, Zelle, Venmo, or cash. For amounts over $2,500, bank wire or cash only. New customers must follow this rule due to fraud concerns. Repeat verified buyers may use card payments. We reserve the right to hold gold or silver for up to 10 business days for verification.
Buyer’s Premium & Tax
An 18% buyer’s premium will be added to the hammer price. Sales tax applies unless a valid resale certificate and CT resale form are on file before the close of auction. The certificate must match the account info. We cannot remove tax retroactively if the information does not match.
Warranties & Item Descriptions
All items are sold AS IS, WHERE IS. Condition reports are based on opinion and not guaranteed. Terms like “appears to,” “attributed to,” or “possibly” are not guarantees. All sales are final. No refunds will be given.
Auctioneer’s Determination
The auctioneer has full discretion to determine the highest bidder, settle disputes, and reject or reopen bidding on any item. The auctioneer may withdraw lots or cancel the sale at any time without liability.
Withdrawal of Property
East-Wing Estate Sales, LLC reserves the right to withdraw property from the sale at any time for any reason, with no liability.