'Awesome leather couch'.... had cat scratches. Dog hair stuffed in the joints and seams. The back skirt on the couch was chewed off by a dog. Employees dragged the couch on its side down the stairs.
That was the highlights. The bottom cushion had a 3 inch cut in the seam. It wasn't very hard to see if the couch had been inspected before listing. Wasn't in the pictures. Offered me my money back, told me he had refunded my card before I left. 2 weeks later Finely contact, "he changed his mind" He didn't make any money on the auction". After discussing he says he will refund me again. Wait a few weeks, finally contact. "O sorry I'm going to be out 200 dollars and I had to throw away the couch" I'm losing out on this". I offered to share some of the loss. "Not necessary I will take care of it". That didn't happen.
Well I lost price of the couch, taxes and buyers premium and NO COUCH I would have donated it.
Whole place was a circus.

This piece is magnificent; it simply wasn't able to be conveyed via pictures. Many thanks for the help bringing it to the car!

I have been buying art and object d'art for over 30 years; Rowland is the most honest person I've encountered. His stuff is great! I would recommend buyers and sellers use his services without any reservation whatsoever.
Michael E Archer

Wonderful seller, thank you!!

Always happy

Great auction house. Great guy and always helpful.

Just perfect!

This auction was a great purchase! Fast, easy and helpful pick up. We will be looking to buy more from this auction site again.

Thanks for the EZ pickup ! Great seller !

So impressed with Rowland Thomas. Extremely professional and beyond accommodating. Could not have had a better experience.