Red Door Jewelers is one of New Englands largest buyers and sellers of estate jewelry, diamonds, and coins with clients all over the country. We are always looking to buy collections of any size.
Based on 1 review
New Hampshire
Verified Bidder
Thank you for the prompt shipping and great communication. I love the rings they are gorgeous!
Coming soon.
Getting in contact with us is now easier than ever! Just fill out the appropriate fields below and we'll get back to you as soon as possible!
Coming soon.
By placing a bid you acknowledge that you have read and agreed to the auction details and pickup/shipping info. If you have any questions or concerns about an item up for auction, please reach out to us prior to bidding.
What are the bid increments on AuctionNinja?
While there are many licensees/sellers who use AuctionNinja software, bid increments have been standardized across the entire platform so that there is no confusion for bidders if they bid in multiple auctions. AuctionNinja follows the following bid increments:
|
|
|
If the bid is:
$1 - $20 |
|
The bid increment is:
$1 |
---|
We have also tackled these next couple of questions in our FAQs, but since we still get a lot of inquiries about max bids, as well as winning bids coming in at an amount lower than the next increment we decided to revisit those here.
Why was I outbid by an amount less than the next minimum increment?
Occasionally our bidders are outbid by an amount lower than the minimum bid increment. All bidders may place their max bid at anytime. As a result, you may be outbid by what seems to be an incorrect increment. The AuctionNinja system will not default to strict increments like a traditional auction if an "odd" maximum bid was left prior to meeting the bid price which would engage the next bid increment.
For example: Lets say you join an auction and place a bid on a painting that is already at $50. You place your maximum bid of $100 but another buyer wins the lot for $101. As stated in the bidding increments, you know the next bid should have been $105, not $101. What you do not know is that the winning bidder place their max bid of $101 while the lot was still valued at $50. The system will accept the $101 bid because that max bid of $101 was placed before the lot got to that next increment level.
Here is another scenario: It is 4 p.m. on closing day and the painting is currently at $15. At 5:10 p.m. you place a maximum bid of $100. There are a few bidders at play and so by the time 5:45 comes around, the current bid is at $78 with you as the highest bidder. At 7:05 p.m. a new bidder joins in and places his maximum bid of $101. Since this new bidders bid of $101 is above the minimum increment at the time she placed the bid, it is accepted by the system. Since there were no additional bids placed before the countdown clock ran out, the $101 bidder wins the lot because it is higher than your $100.
My max bid was the same as the winning bid (tie bid), yet someone else won it. Why?
In the case of a tie bid, the hammer will always fall to the first bidder. For example, the current bid is $50 (placed by someone else). What you do not know is that their max bid (which is masked from other bidders) is $200. You join the bidding and and place a maximum bid of $200 and are immediately outbid in favor of the other bidder. Even though two people have the same max bid, only one person can win the lot. That is automatically determined by bidding order -- the person who placed that maximum bid first. Since every bidding interaction is time-stamped the automated system knows where to hammer the winning bid.
Something to note:
The system will not go to your maximum bid unless there are competing bids or an opening bid minimum. In other words, if a lot is currently opening at $1 and you are the only bidder with a max bid of $25, you will win the lot at $1 (not $25). Likewise, if you place a $25 max bid on an item with an opening bid of $15 and you are the only bidder, you will win the lot at $15. The only time your maximum bid is engaged is if there are competing bids already placed on a lot (all bids are masked, so you will not know another persons maximum bid).
We hope this helps to clarify bidding increments and maximum bids.
What is a buyer's premium?
A buyers premium is a percentage-based fee added to the winning hammer price. This helps cover the auctioneer's expenses and administrative costs and off-sets credit card fees. The larger auction houses in major cities sometimes charge up to a 30% buyers premium. Bidders may also be charged sales tax (depending on regulations of the individual state where the auction is held) on this additional fee.
Here's an example ...
If you won an auction lot through "A-Z Auctioneers" with a 15% buyer's premium and 5% state sales tax (the buyer's premium is often taxed, but laws vary by state) here's how it would work out:
Hammer Price |
$100.00 |
Buyer’s Premium (15%) |
$15.00 |
State Sales Tax (5%) |
$5.75 |
TOTAL CHARGED |
$120.75 |
You should note that buyer's premiums vary depending on the individual auctioneer / estate seller using the AuctionNinja platform. Please be sure to read the terms for each individual sale. If you have questions about a buyer's premium, please contact the auction house / estate seller directly. AuctionNinja does not control what individual sellers charge for their buyer's premiums.
What is a reserve?
A reserve price sets a minimum required bid for the item to be sold. In many traditional auctions, reserves are undisclosed (the bidders have no idea what the reserve price may be -- a blind reserve).
On the AuctionNinja platform, there are no "blind" reserves or minimums on the AuctionNinja platform. There are times that vendors clearly state a starting bid price in order to open the bidding on that particular lot. The process is very transparent.
What is extended bidding?
The AuctionNinja platform features extended bidding (a.k.a. "soft closing"). The AuctionNinja system will automatically extend the closing time of a lot (auction item) whenever a bid is placed within the last five minutes of its scheduled closing. This may occur multiple times on any given lot depending on the bidder interest in that lot. Once all interest and bidding in a lot ceases the clock will run out and the lot will close.
This is the fairest way to prevent "bid sniping" (someone submitting a high bid in the last seconds of any given lot's closing in order to win said lot) and to give all bidders an opportunity to increase their bids if they wish. It is also the closest way to mimic a live, in-person auction, when the auctioneer gives bidders opportunities to increase their bids if someone jumps into the bidding at the last moment before hammering the winning bid.
Sometimes I am immediately outbid. Why?
Because all maximum bids are "masked" (hidden from other bidders), you do not know what any other bidders maximum bid may be or when they placed it. Sometimes you will be outbid as soon as you enter your bid. This only occurs when another bidder had a higher maximum bid than yours already "on the board". Your bid set in motion BRG automatic bidding system which raised the other buyers bid above yours. The other bidder may have placed their max bid days, hours, or mere moments before you placed yours.
However, if you place a bid and there are no competing bids against your bid, the system WILL NOT immediately go to your maximum bid. In fact, if you are the only bidder by the time the lot closes, you will win the lot for the lowest possible dollar amount (based on whatever the opening bid was for that item), not your max bid. So if you place a max bid of $25 on a lot with an opening bid of $1 and there are no other bidders vying for that lot, you will win it for $1. NOTE: This only happens when there are no competing bids.
Can I pay by cash or check at pick-up?
In order to keep AuctionNinja uncomplicated for sellers and bidders, the only method of payment accepted is credit card via auto-debit at the close of the auction. This makes it easy for bidders to simply show-up at the designated location and pick-up their items. It also is safer and more secure for our auctioneers/sellers who, otherwise would be concerned about holding large sums of cash on hand.
I won an item in an auction, what now?
Within two hours of the close of the entire auction your credit card on file will be charged for the entire amount due (hammer price + sales tax + buyers premium). The charges are not processed until the entire auction closes. You will also receive a winning bidder email which will list your invoice (what item(s) you won, the hammer price, sales tax, and buyers premium) and all necessary pick-up instructions. Note the pick-up instructions are also always viewable on the auction landing page. Any questions about the auction results and/or pick-up instructions should be directed to the individual vendor/seller (details for the seller may be found on the auction landing page).
I am the winning bidder and now realize that I don't want my items. That's ok, right?
In short, no. No, it’s not ok. When you bid on any items in an auction, it’s a legally binding agreement to purchase the item(s) if you are the winning bidder. Once the auction closes, if you’re the high bidder, per the terms of use / bidder agreement, you are obligated to follow-through on your purchase. Auctions do not work like retail stores where you can return an item if you have "buyers remorse." So you must be sure that you are able to uphold your end of the agreement before placing your bid(s). You must do your own "due-diligence" in researching the items you plan to bid on -- before bidding -- per the terms of bidding. Items are sold "AS-IS, WHERE-IS," meaning there are no guarantees, warrantees, etc. Reneging on your agreement as the winning bidder in any auction will result in the permanent revocation of your bidding privileges on the AuctionNinja platform.
What is my dashboard?
Your personal, password-protected dashboard allows you to track your bidding history, favorite lots, and more. The dashboard is essentially your account profile. From your dashboard, you may update your personal information at any time -- including billing address, credit card, etc. You may view your consignments with individual vendors (if you are a consignor) and/or your past purchased. Additionally, if you are following several lots from a variety of vendors, you may manage your bids directly from your dashboard vs. trying to watch multiple auctions simultaneously. In other words, manage your bidding on only those specific lots in which you are interested.
How do I update my credit card?
Cards expire or perhaps you may have gotten an entirely new card. Changing your card is easy on AuctionNinja. You may change your default credit card details at any time by logging onto AuctionNinja.com. Click on MY DASHBOARD. Then click on ACCOUNT. Click on BILLING OPTIONS. Next to "Manage Payment Options" click on +ADD CREDIT/DEBIT CARD (in red) and enter your new card info. Voila! Your new card is set.
How do I update my state tax certification / reseller certificate?
Changing/adding your reseller tax ID certificate is easy on AuctionNinja. You may update your information at any time by logging onto AuctionNinja.com. Click on MY DASHBOARD. Then click on ACCOUNT. Click on PREFERENCES. Check the box next to TAX INFORMATION. Enter your TAX ID # and be sure to upload a copy of the certificate.
***IMPORTANT: You must include a copy of the certificate in order for your Tax ID to be valid. Providing your Tax ID number only is not enough. It must be accompanied by the certificate. Contact and address information must also match the information on the certificate.***
Why do I need to add my tax exempt/resellers certificate for each company I bid with?
Since AuctionNinja is a bidding platform licensed by individual vendors, they are required to maintain their own set of client reseller certificate records (for IRS and state tax purposes). If they get audited, they need to produce their own documentation. As a result if you are a bidder and have a tax exempt / resellers certificate, you need to submit that to the individual vendor/licensee. That means, if you bid in three auctions offered by three different vendors, you will need to submit your resellers certificate to each vendor.
New York
Massachusetts
Vermont
Illinois
Texas
Colorado
Florida
Connecticut
California
Connecticut
New York
Pennsylvania
New York
Rhode Island
North Carolina
Texas
Washington
Massachusetts
Washington
District of Columbia