Provenance Auctions

Danbury , Connecticut

Read 46 reviews

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Reviews (46)
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Current Auctions

Important Wilton, CT Online Estate Auction (Part I) - Antiques & Books / Art / Automobilia - Warehouse Pickup And Shipping Available

Danbury, CT Limited Shipping Available

Begins to close
Tue, Oct 08 2024 @ 7:00 PM EDT

Closed Auctions

Multi-Estate Online Consignment Auction - Warehouse Pickup (Shipping Available)

Danbury, CT Limited Shipping Available

Sale closed on
Thu, Sep 19 2024 @ 7:00 PM EDT

Multi-Estate Consignment Auction - Warehouse Pickup (Shipping Available)

Danbury, CT Limited Shipping Available

Sale closed on
Thu, Sep 12 2024 @ 7:00 PM EDT

Consignments From Two Connecticut Estates (Westport & Wilton) - Warehouse Pickup & Shipping Available

Danbury, CT Limited Shipping Available

Sale closed on
Thu, Sep 05 2024 @ 7:00 PM EDT

Redding, CT Single Owner Online Estate Auction - Pickup & Shipping Available

Redding, CT Limited Shipping Available

Sale closed on
Thu, Aug 29 2024 @ 7:00 PM EDT

Reviews (46)

Overall

4.50

Based on 46 reviews

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Marie

Massachusetts

Verified Bidder

August 30, 2024

good

Holl

Verified Bidder

August 22, 2024

I'm quite sour with this auction house. They advertised an item as available to ship and have shipping instructions within the listing. I followed the instructions, my email went unanswered. After 2+ weeks passed, I called and was told they were behind, my item would be quoted for shipping the following Monday. 2 more Mondays have passed. After raising a stink yesterday, I did hear from Chris who is now quoting me almost double what it should be to ship my item. This has not been a good experience and I do not recommend working with this establishment, especially if you need an item shipped.

Update - it's taken an additional week to just get invoiced for my astronomical shipping cost, on top of that they changed sales tax! And I still don't have a tracking #.

I won this lot on 7/24, here we are 8/21 and I still don't have my item or any indicator of when I will be receiving my item. My $12 win has turned into costing me over $50 and has been a major pain to babysit Chris and Provenance Auction House.

Provenance Auctions

We try to be very transparent with our shipping procedure, but the buyers need to actually read it for both parties to be on the same page. We ask for the buyer to send an email to our business email and not through auction ninja. She sent an email approx 2 weeks ago but her real name on the email and the name she registered with in her auction ninja account are not the same so we had no idea who she was. Only after we received a call from her were we able to realize that the different name on the email (no relation to Johnny) and sent her a quote. We do charge a small fee (for her it was less than $10) for the packing time, which is stated in our instructions page in the auction page prior to bidding and also mentioned when registering. She didn't like this and was complaining since she is obviously a reseller and only she is allowed to make money. She got an incredible deal on her item and will stand to make a nice resale profit even with our $10 shipping fee. Our shipping costs are fair; if the ups store packaged and shipped her item, the ship cost would be at least twice of ours. We also state in our instructions that the packing and shipping time can take up to 2 weeks (once they've accepted the shipping quote). We try to offer shipping as a courtesy but impatient buyers make it very difficult to even want to offer this service in the future.

Anthony

Connecticut

Verified Bidder

August 03, 2024

One of the best auctioneers on AuctionNinja. Accurate descriptions, good pictures, fast, friendly pick up. Great to deal with.

Tim

Florida

Verified Bidder

July 27, 2024

I picked up the merchandise today but the seller forgot to give me the clock radio
What can I do ???

Kathleen

Connecticut

Verified Bidder

June 25, 2024

Fantastic rug - Thanks

Daniel

Connecticut

Verified Bidder

June 20, 2024

They were very organized, and they had people to help bent heavy objects to your vehicle.

Eileen

Connecticut

Verified Bidder

June 09, 2024

Thank you for the excellent service!

Jeremy

New York

Verified Bidder

June 01, 2024

Great, nice and easy pickup

Thomas

Connecticut

Verified Bidder

April 27, 2024

Very responsive, easy to communicate with, highly recommended.

Alexandra

Connecticut

Verified Bidder

April 11, 2024

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Contact Us

Whether you’re moving, downsizing, looking to liquidate or have an estate sale, we can help.

If you have questions about our auctions, or would like to consign with us, you can reach us by phone, or fill out our consignment inquiry form.

Provenance Auctions, LLC
Wilton, CT
(203) 258-7158

Getting in contact with us is now easier than ever! Just fill out the appropriate fields below and we'll get back to you as soon as possible!

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Whole House & Estate Liquidation Auctions
Partial Estate Property Auctions
Small Collections to Single Item Consignments

At Provenance Auctions, we offer a comprehensive online auction service tailored to your needs, whether you have a single item, partial estate, or require a whole house estate sale. Our experienced and knowledgeable team is dedicated to making the process of downsizing, moving, or managing an estate liquidation as seamless and stress-free as possible.

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