Never received the item and it stated it was gonna be shipped to me then after winning it I received an email stating I had to pick it up. I never got a notification or text with the new information change or where I needed to pick up my winning. I also reached out and never received a response back from the seller or auction ninja themselves
i just need them to ship it..i paid for the shipping I thought and i need the tracking number i realise people go on vacation but people have to follow through and send the thing
The agent didn't provide enough info on the list. It has been through several phone calls, text messages and emails to get the info I wanted. After winning the item, we went to pick up our item. I informed the agent our ETA. However. when we got there, there was only a contractor on the site and he didn't even know we were coming. So we were really confused what was going on. Anyhow, we finally saw our item. It landed on the outside without any protection and one bulb broken already (on the picture all the bulbs were good). So overall it was not a pleasant experience.
Shipping and communication were great. Shoes are as described. Great seller with great items as great price.