They were very accommodating and waited a few extra minutes for me to arrive on the train to pick up my item - thank you!
unorganized - they let everyone get in the house and pick up their orders unsupervised. Items were missing in my order - one of the employees (or organizers) was ruse, threw $5 at me and said - "I don't have time to deal with you - this is what you paid - here is your money!"