Reina Hope
4.00
5 Reviews
5 Reviews 
Beautiful, thank you
Thank you!
Items were damaged and the damage was excluded from the photos and descriptions. Missing parts as well. No as is. No see photos. Framed out. The damage to two items was significant enough that I had to dispose of them.
Harmony Road Estate Sales
Hello Jennifer,rnI am sorry you were disappointed with your winning bids. I wish you had chosen to reach out to let us know there were any issues. We strive to include any and all potential damage or issues, since we are photographing so many items, we may miss something occasionally, but alway try to work with our clients if they reach out. Generally, when people reach out with concerns about items, we try to work with them. As we are a small family business, and understand that we work very hard to uphold our good reputation, we ask in the future please make us aware of a problem and give us a chance to make it right.rnThank you,rnReinarnThank you
One of the items was chipped and I was ASSURED by Harmony during pickup that I would receive credit. Harmony kept the chipped item/lot. I've reached out twice regarding my credit and there has been no response. Very sad the way they do business.
Harmony Road Estate Sales
Hi Vickie,rnI appreciate your communication, we strive to deliver good customer service, this particular sale was a bit hectic, I remember speaking to you regarding the chipped item and the refund, unfortunately I did not double check to see if the refunds had been completed through auction ninja. I believe you should have received it by now. Thank you for your patience.rn
Excellent- Pickup was flawless, Items as described. Great Job. Thank you.
Harmony Road Estate Sales
Thanks Rocco, Hope to see you at future sales!