Girlfriends Estate Sales Reviews

Girlfriends Estate Sales

To Whom It May Concern:rnrnrnThis letter details an incident involving a recent auction winner. We have attached all relevant information, covering the period before her bid, after she won, and subsequent communications where she identified herself as an attorney in a threatening manner.rnrnrnWe find it concerning that an attorney would not thoroughly read the terms and conditions, especially since our auction process has been consistent for the past three years. We will not tolerate bullying tactics. Our terms clearly state that all sales are final. Despite this, as evidenced in the provided text messages, we offered a refund, minus a small percentage to cover the effort of contacting the under-bidder.rnrnrnAs of now, a resolution has not been reached. We expect her to carefully review all terms and conditions and refrain from attempting to bully our business. rnrnrnThis provides all necessary information regarding the events. We strongly object to the attempts at defamation of character.rnrnAlso the terms were updated on future auctions 2 days ago for all auctions closing Oct 22, 2025 and after, as we have partnered with a third party shipper on all auctions going forward from that date. What is noted has been the same since we started selling on the auction platform 3 years ago. rnrnrnPrior to her clicking to bid the following information was available on the auction site:rnrnSpecial InstructionsrnAuction soft closing begins at 6:00 pm Tuesday October 14th, 2025rnrnPICK-UP DETAILS: Pick-up will be at Renton Warehouse on Friday October 17th 2025 12pm-5pm ONLY!rnrnIdentification: All winning bidders must present ID. The shipping address must match ...view morernWhen click view more-here is what is displayed. rnSpecial InstructionsrnAuction soft closing begins at 6:00 pm Tuesday October 14th, 2025rnrnPICK-UP DETAILS: Pick-up will be at Renton Warehouse on Friday October 17th 2025 12pm-5pm ONLY!rnrnIdentification: All winning bidders must present ID. The shipping address must match the information on the buyer's credit card and ID. Please ensure these details are updated before bidding.rnrnPickup: Winning bidders are required to pick up their items at the designated sale location within the assigned timeframe as specified in the Pick-Up & Shipping Details tab of the auction and/or on their invoice. Pickup dates are firm. Failure to collect items within the allotted time results in forfeiture without compensation.rnService is prioritized in order of order placement. To ensure a smooth pickup process, please TEXT (do not call) the auction manager with your name, invoice number, and estimated arrival time at least 30 minutes before coming.rnPurchasers must provide their own packing supplies, moving equipment, suitable vehicles, securing straps, and sufficient personnel for item removal.rnrnBuyer Risk: Items left with GES after the final pickup day are stored at the buyer's sole risk.rnrnITEM DESCRIPTIONS: SOLD AS IS. rnPlease review all photos carefully prior to bidding. Items sold by GES are predominantly antique, vintage, or used. GES strives to note any damage, repairs, or restorations, but the absence of such details does not guarantee perfect condition. Expect age-related wear. Condition reports are available upon request as a courtesy.rnAll property is sold "as-is, where-is." GES and the Consignor offer no warranties or representations regarding the property. Neither party is responsible for the accuracy of descriptions, authenticity, attribution, provenance, age, or condition. No statement, whether in the description, during the sale, or on any document, shall be considered a warranty, representation, or assumption of liability.rnrnAll sales are final. No returns, credits, or exchanges. Carefully review all photos before bidding.rnRESALE CERTIFICATES/Tax exemptrnAll resale certificates must be uploaded via Auction Ninja BEFORE bidding. Go to "Preferences" under the "Account" tab to upload.rnPlease email with any questions: contact@girlfriendsestatesales.com.rnAll sales are subject to appropriate sales tax laws. Tax exempt buyers must provide the appropriate state sales tax exemption certificate PRIOR TO BIDDING.rnWe thank you for your bids and understanding. Any questions please email us at contact@girlfriendsestatesales.com.rnSHIPPINGrn**Effective September 4th, 2025. A signed invoice will be required prior to shipping auction items. A scan or picture of the signed invoice can be texted to 425-829-3848 or emailed to contact@girlfriendsestatesales.com**rnIn-House Shipping: Girlfriends Estate Sales (GES) ships in-house using USPS flat rate shipping with a $10 handling fee plus USPS shipping fees. Not all items are eligible for in-house shipping. Inquire about shipping availability before bidding and do not assume items can be shipped. Items must fit in a USPS priority flat rate box. All shipping orders must sign their invoice and text or email us a copy, as well as ID if your purchase is over $100. We will not ship out until we have both. In-house shipping prices are as follows, plus handling fees and insurance (based on purchase price):rnFlat rate small box - $11.10rnFlat rate medium box - $19.00rnFlat rate large box - $27.60rnFlat rate padded envelope - $11.00rnGirlfriends Does not ship ART, or from a private residence auction.rnItems will ship the week after the auction. All packing and shipping fees for in-house shipping will be charged to the card on file. You'll receive a shipping receipt with tracking via your Auction Ninja account, text, or email. Tracking is provided with all shipments, and buyers are responsible for shipping costs. Please note: Shipping fees may exceed your bid amount. We do not offer international shipping.rnThird-Party Shipping: All other shipping arrangements must be made by the buyer with a third-party shipper of their choice.. GES recommends The UPS Store at 100 Andover Park W, #150 Tukwila WA. Contact them via email at art.upsstore5819@gmail.com. The UPS Store charges a $25 pickup fee from our location, in addition to their shipping rates. GES does not contact third-party shippers on your behalf.rnrnLiability: GES is not responsible for loss or damage of purchased items handled or shipped, nor for actions or omissions by third-party shippers, whether recommended by GES or not. Items will not be released for shipment until full payment and ID are received. Bids cannot be retracted, canceled, or rescinded due to shipping issues, including costs or prohibitions. Bidders are responsible for considering shipping costs before bidding.rnrnBUYERS PREMIUMrnA buyer’s premium of 15-18% (noted on each auction) will be added to the hammer price in all auctions and will be charged along with the hammer prices and applicable sales tax to the credit or debit card you have on file with GES within 24 hours of the auction end.rnrnrnAuction ManagerrnBecky Mehtala | (425) 829-3848 | contact@girlfriendsestatesales.comrn5.00 / 5 rn________________________________________________________________________________________________rnNow here is a copy of her invoice : Where again it states we do not ship art.rnAuction Rep: Becky Mehtalarn(425) 829-3848 contact@girlfriendsestatesales.comrnUSPS SHIPPINGrnCommercial Invoice ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------rnOrder #: GES00019500ArnOrder Date: 10/14/2025rnAuction: Fine Art, Wedgwood, Crystal, Fetish, Kokesh, Woodblocks, Burl Table & MorernCustomer: Anna R, CT 06510 (406) 640-rnPost Auction Option: USPS SHIPPINGrnPlease note the following important information regarding shipping and identification requirements for all winning bidders. **Identification and Shipping Address:** * All winning bidders are required to provide identification. The shipping address must match the address on your credit card and ID. If these do not match, we will be unable to ship your items. Please ensure your shipping information is updated before placing any bids. *Shipping Options with Girlfriends Estate Sales (GES):** **In-House Shipping:** GES ships eligible items in-house via USPS flat rate, with a $10 handling fee plus USPS shipping fees. * Please note that not all items are eligible for in-house shipping. We strongly recommend inquiring about shipping availability before bidding, and do not assume items can be shipped. Items must fit into a USPS Priority Flat Rate box.* In-house shipping prices (subject to change with USPS rates) are as follows, plus handling fees and insurance (based on purchase price): * Flat rate small box: $11.10 * Flat rate medium box: $19.00 * Flat rate large box: $27.60 * Flat rate padded envelope: $11.00 * A signature is required for all in-house shipments. * GES does not ship any art and fragile items. * GES does not ship internationally. All shipped items include tracking.* **Third-Party Shipping:** * For items not eligible for in-house shipping, buyers must arrange shipping with a third-party shipper of their choice.* We recommend The UPS Store at 100 Andover Park W, #150 Tukwila, WA. They can be contacted via email at art.upsstore5819@gmail.com.* The UPS Store charges a $25 pickup fee from our location, in addition to their standard shipping rates.* GES does not contact third-party shippers on your behalf.rn* Insurance costs will vary based on the purchase price. **Important Shipping Policies:** * **Payment and Release:** Items will not be released for shipment until full payment and ID are received. We cannot ship your order until we have received both the signed invoice and, if applicable, a copy of your ID.* **Bid Retractions:** Bids cannot be retracted, canceled, or rescinded due to shipping issues, including costs or prohibitions. Bidders are responsible for considering all shipping costs before placing a bid.* **Liability:** GES is not responsible for loss or damage of purchased items handled or shipped, nor for actions or omissions by third-party shippers (whether recommended by GES or not).* **Private Residence Pickups:** Please be aware that some auctions will have pickups at private residences, and this will be clearly stated in the auction details. **No shipping is available for these items.***International Regulations:** Buyers must be aware of local regulations regarding the shipping or receipt of items such as ivory, taxidermy, and firearms. GES will not alter packing slips, lot descriptions, or prices paid. If items are seized by customs, GES is not liable for costs or refunds. If you are unsure about local rules and regulations, please do not bid on items that may violate those regulations. **Effective September 4th, 2025. A signed invoice will be required prior to shipping auction items. A scan or picture of the signed invoice can be texted to 425-829-3848 or emailed to contact@girlfriendsestatesales.com**rn---------------------------------------------------------------------------------------------------------------------------------------------------------------------------rnLEAD ITEM # LOT # REF # PRICE ($)rnTorii Kotondo (1900 - 1976) Summer Kimono, Iris Shobu 82603 119 37.00 Yakuta Ishukankokai Published Commemorativern---------------------------------------------------------------------------------------------------------------------------------------------------------------------------rnA payment of $48.16 was paid on 10/14/2025 10:43 PM by Mastercard card ending 1297.rnX _______________________________________________________________________________rnBy signing you are agreeing to our Terms & Conditions and confirming pickup of your itemsrnSUBTOTAL:rnBUYERS PREMIUM:rnTAX:rnGRAND TOTAL:rnCAPTURED AMOUNT:rn$37.00rn$6.66rn$4.50rn$48.16rn$48.16rn________________________________________________________________________________________________________rnText messages Below:rnHi Anna R. Since we can not ship art in-house, please contact the UPS Store at 100 Andover Park W, #150 Tukwila WA. Contact them via email at art.upsstore5819@gmail.com. The UPS Store charges a $25 pickup fee from our location, in addition to their shipping rates. GES does not contact third-party shippers on your behalf.rnrnrn‪(406) 640- • 8:46 AMrnMessage from 4 0 6 6 4 0 0 6 8 8, Hi, the internet listing said this was eligible for shipping so I am confused. I do not live on the West Coast so that will not be an option for me to pick it up there and that shipping would be arranged by the seller., Wednesday, October 15 2025, 8:46 AM. rnHi, the internet listing said this was eligible for shipping so I am confused. I do not live on the West Coast so that will not be an option for me to pick it up there and that shipping would be arranged by the seller.rnrnrn8:50 AM rnMessage from you, If you read shipping it says girlfriends does not ship art and items with limited shipping, Wednesday, October 15 2025, 8:50 AM. rnRrnIf you read shipping it says girlfriends does not ship art and items with limited shippingrnrnrn‪(406) 640- • 8:55 AMrnMessage from 4 0 6 6 4 0 0 6 8 8, Ok. I read the terms and conditions and auctionninja had the individual item listed as available for shipping when the filter was applied. It also made me acknowledge the additional shipping costs, etc. and agree to that when I initially bid on the item. I have pretty extensive experience with this website and am careful about checking that before purchasing items, so i am confused as to why it allowed me to agree to shipping costs on an item that you are now telling me won't ship? Is it possible just to have this order cancelled, I do not live out and there honestly would not have purchased if this had been clear., Wednesday, October 15 2025, 8:55 AM. rnOk. I read the terms and conditions and auctionninja had the individual item listed as available for shipping when the filter was applied. It also made me acknowledge the additional shipping costs, etc. and agree to that when I initially bid on the item. I have pretty extensive experience with this website and am careful about checking that before purchasing items, so i am confused as to why it allowed me to agree to shipping costs on an item that you are now telling me won't ship? Is it possible just to have this order cancelled, I do not live out and there honestly would not have purchased if this had been clear.rnrnrn9:06 AM rnMessage from you, It allows you to click shipping as it is available for shipping but thru third party We are checking who under bidder is and if they want it If they accept then we will refund all but the buyers premium, Wednesday, October 15 2025, 9:06 AM. rnRrnIt allows you to click shipping as it is available for shipping but thru third partyrnWe are checking who under bidder is and if they want itrnIf they accept then we will refund all but the buyers premiumrnrnrn‪(406) 640- • 9:07 AMrnMessage from 4 0 6 6 4 0 0 6 8 8, Ok, the shipping terms I was presented with were incredibly clear. I'll reach out to auctionninja to request the full amount be refunded to me and dispute it there. Thanks., Wednesday, October 15 2025, 9:07 AM. rnOk, the shipping terms I was presented with were incredibly clear. I'll reach out to auctionninja to request the full amount be refunded to me and dispute it there. Thanks.rnrnrn9:09 AM rnMessage from you, They do not handle refunds, Wednesday, October 15 2025, 9:09 AM. rnRrnThey do not handle refundsrnrnrn‪(406) 640-• 9:10 AMrnMessage from 4 0 6 6 4 0 0 6 8 8, I have had items disputed and refunded from them before. I'll be contacting them about this. Thanks., Wednesday, October 15 2025, 9:10 AM. rnI have had items disputed and refunded from them before. I'll be contacting them about this. Thanks.rnrnrn9:10 AM rnMessage from you, Ok, Wednesday, October 15 2025, 9:10 AM. rnRrnOkrnrnrn9:11 AM rnMessage from you, I just left you a voicemail, Wednesday, October 15 2025, 9:11 AM. rnRrnI just left you a voicemailrnrnrn‪(406) 640- • 9:14 AMrnMessage from 4 0 6 6 4 0 0 6 8 8, I'm an attorney and am unfortunately in court all day and have limited phone access but I'll just plan on reaching out to auctionninja unless there's anything else you need on my end!, Wednesday, October 15 2025, 9:14 AM. rnI'm an attorney and am unfortunately in court all day and have limited phone access but I'll just plan on reaching out to auctionninja unless there's anything else you need on my end!rnrnrn11:22 AM rnMessage from you, I will be replying to all your incorrect information as soon as done pulling orders I will report to your bar association as well if you are an attorney There is nothing illegal about selling this piece of art, Wednesday, October 15 2025, 11:22 AM. rnRrnI will be replying to all your incorrect information as soon as done pulling ordersrnI will report to your bar association as well if you are an attorney rnThere is nothing illegal about selling this piece of artrnrnrn‪(406) 640- 11:58 AMrnMessage from 4 0 6 6 4 0 0 6 8 8, I think there is some confusion about the shipping information your customers are receiving and the fact that it isn't clear. There are quite a few conflicting things regarding your shipping policy, and I imagine that clarifying will likely save you some more issues in the future. That is all, the hostility which you are responding with is alarming. I'm working with AuctionNinja, although I would love to have my amount just refunded and have this matter resolved more easily. If there is anything else you need from me please let me know, otherwise it seems that handling this externally will be the best way to proceed. You are welcome to speak to whichever bar you like, although I think you misunderstand the nature and purpose of what bar complaints are for., Wednesday, October 15 2025, 11:58 AM. rnI think there is some confusion about the shipping information your customers are receiving and the fact that it isn't clear. There are quite a few conflicting things regarding your shipping policy, and I imagine that clarifying will likely save you some more issues in the future. That is all, the hostility which you are responding with is alarming. I'm working with AuctionNinja, although I would love to have my amount just refunded and have this matter resolved more easily. If there is anything else you need from me please let me know, otherwise it seems that handling this externally will be the best way to proceed. You are welcome to speak to whichever bar you like, although I think you misunderstand the nature and purpose of what bar complaints are for.rnrnrn_________________________________________________________________________rnThe above is the text messages back and forth between the parties.rn