I am DESPERATE to get a response from this company. I bought something in March that they agreed to ship and they have ghosted me. I have tried for months to work with them to get a response and I have only had one reply with a reassurance that they would send my painting then NOTHING. Multiple emails and calls.... I've tried everything. I love the painting and I'm just waiting to receive it. It's such a bummer!
I had won an outdoor planter with a wrought iron stand. When I went to pickup, the stand was missing. They said another buyer must have taken it. They said they would give me a partial refund if I still wanted the item, to which I agreed. They did not send a partial refund, I contacted them twice over email but they did not even have the courtesy to respond. It was a small amount, but I do not like businesses that fall back on their word and do not respond.
After contacting Fruitcocktail about my purchase they were very responsive, accommodating and professional.