Clearing House Estate Sales Reviews
4.75 5982 Reviews 
AN
March 2024 Connecticut

no communication from the seller and my charge card was charged twice along with postage which I had already paid through paypal

AN
March 2024 Connecticut

Great experience all around. Items accurately described. Pick-up a breeze.

Clearing House Estate Sales
Thank you! That's just what I hope to hear! Best-Patricia
 
AN
March 2024 KY

I paid all fees required. I've requested tracking number with no response. I've contacted the auction house....waiting for a response. First time purchase may be my only purchase.

AN
March 2024 Massachusetts

Nice item. Love Clearing House Estate Sales! 5 Stars

AN
March 2024 Idaho

Good looking dollars. fun auction Thanks

Clearing House Estate Sales
Thanks our pleasurernWe do auctions every week rnCharlie
 
AN
March 2024 NH

This is my second negative experience with Berman Sales, which is a shame because many of the items in the auction were lovely but it's just not worth it to deal with the owner.

Pros:

1) loading help available at pickup; the 2 gentlemen there were quick to wrap and load my items carefully, despite the poor weather, which I greatly appreciated

2) items generally as described

3) employee Megan seemed to have the best command of what was happening of all of the available staff and was trying her hardest to be helpful

4) other staff offered to help with packing up items; this was very thoughtful

Cons:

1) poor organization and communication amongst Naomi and her team, and the clients; I was originally handed an item by Naomi that belonged to someone else and it was only when it was already in my car that she asked for me to bring it back because she gave me the wrong one

2) Insufficient inventory controls over sold items; one of my items was "still at her house" because Naomi was "taking photos of it". She offered to ship it to me, but I didn't trust this as in a prior auction she had listed items that were somehow given away to someone else. I asked for a refund instead, which she initially agreed to but got salty over and still hasn't processed yet. Another buyer came by for one item and was also told that it wasn't at the pickup site. Why not tell us this before we get to the auction?

3) confusion amongst staff during item allocation and handout; bless Megan for trying to bring order to chaos, but I had 4 different people handing me things and pointing at things, and Naomi flat out walked into the rain with my items uncovered 10 seconds after I asked if I could wrap them in the garage first, despite me yelling after her repeatedly to stop! I also overheard the staff confused regarding what rugs had been sold and were going to whom, and if not for Megan I think that there would have been a lot more problems

4) inconsistent levels of professionalism amongst Naomi and her team. Naomi falters between false accountability and antagonism when dealing with clients, and thought she needed to provided me with feedback when I said I wanted to get my things and be done with dealing with her after she repeatedly kept poking at me about my missing item. This was absolutely precious coming from a person who doesn't have a clue what is going on most of the time.

Megan, spend 6 months learning from Naomi how not to run an auction company and then start your own gig. I'd happily work with you and refer my friends to you in the future. You're better than this.

AN
March 2024 NH

Thank you for these great items and for being flexible with pickup!

AN
March 2024 Ohio

Love both pieces!.

AN
March 2024 Connecticut

That was a great deal!!

AN
March 2024 Connecticut

This auction was simply an AMAZING experience! The items were described perfectly with all of the important details included, everything was clean, neatly organized and ready. The pick up location was a bit tricky but this company managed it masterfully and extremely efficiently. The staff were highly professional, pleasant and accommodating. Overall one of the best experiences I've had in many years as a buyer and I'm looking forward to future events with this auction company. Superb job-thank you!