Furniture dimension misrepresented in auction description. While manager seemed pleasant and offered a refund even going through the motions in front of me to credit me by PayPal instead of through the auctionninja portal, that never happened.
My subsequent email inquiring about the refund status went unanswered resulting in multiple visits to my credit card site to have the charge disputed. My credit card did prevail, so I was refunded but ultimately I have no confidence in this auction manager's item descriptions or sincerity.
Our experiences have generally been very good. This was our worst. To get our headboard we were on our hands and knees in an utterly filthy room disassembling it from the frame. The pedestal vase (goblet) had a large undisclosed crack in the side. This particular seller was late, unprepared and aloof. She was an embarrassment to Clearing House Estates. They generally have much higher standards.
Excellent SELLER. WILL, buy again. Highly Recommended, A++ = plus with this AUCTION: easy & pleasant. Thank you for listing!
Love this auction rep! Great communication and prompt shipping! I've made many purchases this past year--ship and in-person pickup all positive expriences! Thank you for being wonderful to work with and having great auctions!!
Margo was very pleasant and helpful with this pickup. I look forward my next pickup with her.
Two of the Four items that I won were not able to be located. Woman running the pickup was extremely disorganized. Very unprofessional. Will avoid auctions run by this company in the future. You live and learn.
The table I got was badly scratched on the top which was not reflected in the pictures. Not sure I would buy from this seller again.
This review is for Margo of Nicky's Attic, she is the person designated by ClearingHouse Estates to handle shipping / mailing of items, which of course reflects in CHE's business. To keep it short, getting the correct tracking # is like pulling teeth. She slow in responding and handling charges are excessive high, minimal use of protective material in packaging. I finally received the correct tracking # post delivery of item.
"Auction Pick Up" signs from both directions would be more helpful. "Tag Sale" made me question the location, thank you.