I never recd important dimensions of items that were necessary for me to transport them. One photo of a complex item is the equivalent of no photo. I read MANY negative reviews elsewhere of this company, and simply, they operate the way they operate. There are far better auctions on Clearing House Estate Sales.
One of the glasses had been broken between the auction listing and the pick up. Margo was entirely transparent about the issue and solved the problem very equitably. Accidents happen all the time - it's the way they are handled after the fact that matters. I would have no hesitation purchasing through Margo again. Quality seller.
Thank you Margo, very helpful and was able to ship out my package instead of pick up, Excellent to deal with, look forward to your future auctions, thanks Tony.
I'm very happy with my auction finds but even more delighted with every interaction I had. Multiple phone calls, changed mailing for pick up,came early... At every point I was met with graciousness and professionalism. Made for a lovely experience.
Sellers dimensions were way off. Item was listed as 30 L x 30H x 20W. Was actually 24" long x 15" high x 12" wide. Nice item but I was expecting it to be much larger, was disappointed the listing was so inaccurate.
Showed up to pick up the item which was not curb ready. Treadmill was located in the basement and could not be taken out of the basement unless it was completely disassembled was not listed in the auction. Showed up with two strong guys to load but needed a mechanic to disassemble. All of this should have been posted in the auction. Will be looking for a complete refund.
It would be more helpful to include measurements and/or a familiar item, such as a soda can, in order to understand size better.
Not very happy w/ the auction manager Margo Esparo. She charged $30 to ship the item I won. It took forever to receive since she wrote the wrong address. Not only that she placed the item in an old box w/o any additional packing such as a plastic bag. The USPS postage on the box is $11. If she is charging premium for shipping and handling she should do a better job packing and take care to ensure address is correct. I wish I could post a photo for her to see since reading other review she will just write back, why I did not contact her. The item I wont cost $3 but her shipping charge was $30 which I doubt she would refund. I will not be purchasing from her future auction.
Don't hesitate to buy on this auction, if you hesitate. then you will miss great deals. Thank You! Friendly and Highly Recommended. A+++++. Excellent Seller. Plus 100% Satisfaction. Thank you for listing these great bargains!