Items were accurately listed and displayed. Packing the jewelry was excellent and shipped out very quickly. Very happy with the whole experience. Outstanding family company....would buy from them again without any question. Thank you Lory !!
The clock I won arrive damaged-not like in the photos of the auction at all. I've reached out to two different emails, and still no response. I'd like a call tag to return the clock as it is not as advertised. I've saved the auction photos and have the clock as a comparison. I'll be reporting this company to the Better Business Bureau. Please don't participate in their auctions-they have lousy customer service, which is why I'm resorting to a negative review to get a response from them. I'd like a refund for the broken clock they shipped me. the glass face and rim are off the clock and it cannot be put back into place-it arrived this way. Waste of money. Please contact me to resolve
Update- the company contacted me and says they'll process a refund. I'll provide an updated review once that is completed.
Update 2: the company processed a refund for the clock that arrived damaged, which I appreciate. Thank you.
It was a pleasure working with Lory Ann. My items were packed professionally, shipped promptly, and exceeded my expectations. Thank you!
Lori is one of the finest estate sale ladies in the business. Polite, Honest, Knowledgeable and Perseverance make her a top choice for your all sale needs.